Securtel
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Securtel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Securtel has 1.2 star rating based on 868 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros, No customer service, Trying to take people money.
Cons: Took my money, Cannot get a hold of a live person at customer service, Big scam.Recent recommendations regarding this business are as follows: "Stay away from SecureTel, you want Secureus, which is free to set up.", "give people they money back!", "Stop", "Stay away from this scam", "Don’t use them".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Securtel has 1.2 star rating based on 868 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros, No customer service, Trying to take people money.
Cons: Took my money, Cannot get a hold of a live person at customer service, Big scam.Recent recommendations regarding this business are as follows: "Stay away from SecureTel, you want Secureus, which is free to set up.", "give people they money back!", "Stop", "Stay away from this scam", "Don’t use them".
Most users ask Securtel for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Securtel Reviews
"Refund $45.98"
Im sorry i made a mistake and put the money on the wrong phone. I was trying put money on securus crrutnl. I will like to have a refund $ 45.98 if it possible...
"Funds"
I wasnt aware that I had to pay $45.98 up front and then also pay more for my inmate to call. Ive been trying to reach someone about a refund and have yet to...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Money said it was refund but I don’t see the numbers on my cash app
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need refund immediately
Still waiting on my full refund
I set up an account and made the payment my brother still can't call me, and it has been 3 days, and they keep asking me for more money after I just set up a landline, so I wouldn't have to be charged to accept his calls. I feel like I've been scammed and ripped off. And when I asked for a full refund, they said they can only refund me 31 dollars, and they will keep14.99. I haven't even got to use their services.
I want a refund Immediately. Furthermore, I haven't talked to my sibling for 3 days, and he keeps calling, and I can't answer I'm very upset and annoyed I just want my full refund, so I can't send it to him directly ...
- Trying to take people money
- I need my money back
Preferred solution: Full refund
User's recommendation: I wouldn't recommend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Need my money back on my card it took off …
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Funds
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I had got the wrong service
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Amarillo, Texas
To register my phone number
Why must I pay to speak to a representative
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
Preferred solution: Full refund
User's recommendation: Never again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund for services not received
- Non
- Crooks
Preferred solution: Full refund
User's recommendation: Stay away from SecureTel, you want Secureus, which is free to set up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
False Advertising
- Everything was absolutely horrible
Preferred solution: Full refund
User's recommendation: Securtel is a lie and will charge u and not issue a refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraud
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Refund
Preferred solution: Full refund
Seattle, Washington
Fraud
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Goods that don’t work!!!
Preferred solution: Full refund
User's recommendation: Be very careful especially with garden lights!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need help with video visits
Preferred solution: Assistance
Cannot reach a person
- Not senior friendly
Preferred solution: Full refund
User's recommendation: Stop
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They took my $45.98, and the number was no good cause the facility did not use them as a phone provider, they tell you this after the fact so you do not know.