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I purchased a number for my inmate to call. I can't get a hold of anyone at this company. They reroute my inquiries to Securus Technologies who is not affiliated with Securtel. I need a total refund and want to cancel my account before they take more money out. This is...
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1.0
I didn't like
  • Anything about this service
#1170457
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Total Scam...they take your initial start up fee to call inmates and then link you to another company (Securus Technologies) that is legitimate AND doesn't cost a start up fee. They provide no service but somehow are allowed to continue and be the first entry that...
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#1156478
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They take your money but you can't use them !! The legitimate company is Securustech.net!! This is the one a lot of jails have but you have to check with the jail!! They did their name so people would be fooled into thinking it was the REAL one!! My son got taken for...
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#1152401
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Securtel - UNHAPPY

Securtel
#1169896
I THOUGHT I WAS SETTING UP AN ACCOUNT AND GOT CHARGED TO MY CREDIT CARD I WANT IT CANCELLED AND MY MONEY BACK
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Securtel - Thought this was a real company and also was taken for $46

Securtel
#1167054
Have not tried to contact them yet. However, will be. Total scam and my money gone to the wind.
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Securtel - Not good

Securtel
#1165962
Credit card charged and did not want service. Want money put back in my account!
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Securtel - Funds reimbursed please

Securtel
#1164806
Set up my account for an inmate no longer need the service was never used .inmate was released would like my money refunded to me .
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Purchased a phone plan on 12/11/17. Money was taken from our bank but no service was provided. Attempts to have the money returned have been denied. Will have to pursue legal justice in the hopes that not only our money will be returned but that it may also deter this...
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I didn't like
  • Anything about this service
#1151709
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my best friend is in jail and i haven't talked to here in a month. i was told to make an account, but I guess accidentally signed up for this instead of IC solutions. they took money out of my account without me even saying it was okay. thought i was signing up to put...
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#1149110
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they have a name that sounds like a real company Securus, and they sell you what you think is Securus service, but it's NOT!! When you've finally figured it all out, they attach a vacuum cleaner to your debit card and suck out your money (giving nothing in return)....
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1.0
#1146616
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I want talk to some live person in spanish.I want my 45.98 back because i never used it
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Anonymous
Anonymous

How can we go about getting our money back that was never used because there is no way to use it this company is constantly ripping people off and how can the government keep ...

#1137100
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Did not agree for money to be taking out my account. Thought I was setting up a account then add money on. Give my credit card info and $45 was taken out my account. I can’t talk to a live person I called and it said due to high call volumes they can’t accept my call...
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Anonymous
Glenda Sumner

I did not agree either I thought I was just sitting up an account how do I get this taken off my credit card this is wrong and I can't get anyone to answer they say due to hi...

Anonymous
Anonymous

The exact same thing happened to me thought I was just setting up an account not knowing they were gonna take that kind of money off my card a complete rip off

1.0
#1136701
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Our son-in-law was at a prison in Florida they transferred him he tried to call us recently they stated there was no money on the account so we put money on the account through sure tell not knowing that it was actually Securus so we need a you to transfer to Securus...
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2.0
#1136612
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FIRST SECURUSTECH RIPPED ME OFF EVERYTIME I HAVE TO ANSWER MY PHONE AND ACCEPT CHARGES AT TEN TIMES THE LONG DISTANCE RATE. BUT NOW, I HAVE BEEN PROMISED TO SAVE MONEY ON THESE CALLS ONLY TO HAVE YET ANOTHER SCAM COMPANY CHARGE ME FOR THE SAME CALL. IT DOESN'T SURPRISE...
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1.0
#1124214
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