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This is a scam. Does not work. It took me to this site. And stole my information. I will be in touch with the FBI. I'm not going to put up with this BS. I work hard for my money and they will NOT get one Penney of it. Had to cancel my card filling charges on them....
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#1101869
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Been trying to put money on my sons inmate phone account for three days. I have never seen such dancing. All i want to do is talk to someone who cares to give service. Contacted support and all i got was a pertson wanting me to spend money for protection. I dont have...
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#1100225
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They included a sentence in the emails (2) that there is a monthly recurring charge set up on my card. I have got to figure out how to get that stopped. The credit card co. said they have a auth. request on file, but have to wait until the charge comes in to them...
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#1097478
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Securtel - Didn't know what this was

Securtel
#1102791
1.0
Details
I was trying 2 check amount on my phone from the jail phone company and then I went 2 pay my phone bill and got my balance and now I need this refund now. I'm without a phone w 3 kids. I didn't sign up 4 this. Got tricked. I didn't sign up 4 my fiancée now ex fiancée 2 go 2 jail. NEED REFUND ASAP
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Billing Practices

Securtel - Scam!

Securtel
#1094923
I signed up with Securus.Tech, but they are extremely expensive. So then I signed up with Secure tell. I didn't put any money on the phone, but they took out $45.98 out of my account. I am waiting for it hard post and I want my money back!
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Securtel - I need to talk about a refund

Securtel
#1093209
I was originally on the wrong site it has nothing to do with the Idaho prison that I needed to sign up for I needed icsolutions and actually gave my credit card number to this website secure tell I have left messages and I would really appreciate a response I want my money refunded back please
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Securtel - Horrible

Securtel
#1092120
1.0
Details
Horrible did not get to reach anyone
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Advertised vs Delivered
Billing Practices
Coverage Area
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I have the same complaint as the others -- paid $45 for nothing. Was given some fictitious number to give to my loved one but was never able to set up account. He would call and call but was never able to connect. Please do not give your credit card information and...
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1.0
#1078064
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I cancel my account because i wasnt needing the services because u guys r NOT the providers for mccracken county jail ask for a refund got refunded but u guys took my money AGAIN i dont understand in my believed is a very bad customer service why i need to pay for...
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user30435285
user30435285

Doing the same thing to me

1.0
#1069929
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Its very quick and easy for them to take your credit card info and charge a high price, but just about impossible to set up! They gave me some strange number for my loved one to call when they are only allowed to call certain pre approved numbers! But you won't know...
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Anonymous
Robin

Total Scam. No refund or any type of customer service.

Anonymous
Sonya

It seem like we all need a refund. Waste of money.

1.2
#1045937
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They are a lie do not use there service its all a big scam just like jail. they charge you 45 dollars just to charge you 25 more dollars with a totally different company! I couldn't even set up my number with the company! Then said they can refund me 36 just to email...
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Anonymous
Anonymous

TOTAL SCAM. I FELT ROBBED. DO NOT EVER USE THIS COMPANY . I SPENT 50$ AND THE SERVICE NEVER WORRKED.I SPOKE TWO DIFFERENT TIMES WITH THEM AND WAS PUT ON HOLD FOR 2P MIN, AND...

#1004085
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THIS COMPANY IS A BIG SCAM. I HOPE THE ATT, GENERAL IN FL. WILL STEP IN. I CALLED MY CREDIT CARD CO. TO REVERSE CHARGES. THEY GAVE ME A SPECIAL NUMBER AND TOLD ME TO CALL THE PRISON COMPANY. THEY DIDN'T NOW WHAT I WAS TALKING ABOUT. AFTER TRYING TO FIGURE OUT WHAT I...
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1.0
#997926
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Didn't get the services to speak to my love...paid for $29.95 unlimited monthly service
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Anonymous
Chelsea

I gave my bank info and when I tried to verify this was accurate they claimed they didn't have an account registered with my phone number. I could never speak with an individu...

1.0
#932078
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it is such a hassle wish i would have known how much easier it is to go through the jail it doesnt give you a number right away and unless you are close enough to visit you have to wait to send a letter to your loved one with the phone number, and they have a phone...
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Anonymous
Anonymous

I asked for a refund of 30.00 and they said either refund 20 and they keep 9.99 or I can use the 9.99 for postcards and still have not received the refund of the 20.00. This i...

I didn't like
  • Cant seem to get contact with any customer service
#929235
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