Securtel
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Full refund returned
Need help changing my phone number
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Verified Reviewer | Greenville, South CarolinaI received an automated service and told me they were too busy so I'm still in the same position I don't know what to do I tried the internet if I cannot work if you could help me in any way I think y
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized payment
Horrible rip off
My refund
Refund money
TOTAL RIP-OFF
Set up the account last night, for which they charged my account $45.98. Tried to use the phone number they gave me to give inmate, it worked, however , after about a minute or less, got recording to put additional money on the account.
When I found a number to call 830 460-****, the young foreign lady said she could not refund the full amount. The company would only refund $31.00. She said she would forward onto her superiors to see if full refund could be given. I told her "fine", but I am reporting it as "fraud " to my bank and will log complaint .
I spoke with the bank today.
they will get their investigators to look into it. I am also lodging this complaint againt these rip-off artists.
- Could not review all terminology for inmate calls
- Refund policy
- Website
Preferred solution: Full refund
It doesn't work
About my account
Need refund
Want a refund
Need a refund
Need help don’t understand
Pissed consumer
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