Lisa M Rix

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Verified Reviewer

I don’t have an review I sent my money too the wrong phone company waiting for a refund

Sent money to wrong facility want my money back still waiting for a refund sent my money to the wrong phone company which is sectel.us which I was supposed to send it to Global phone company
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Loss:
$46

Preferred solution: Full refund

Yvette S Lst

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Verified Reviewer

I was unable to get anyone on the phone to speak with me

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I do not want to use the services offered and was not aware of nor asked about getting a different phone number nor the cost of it before i was charged
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Loss:
$50

Preferred solution: Full refund

User's recommendation: Use gtl

Chris T Qrx

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Verified Reviewer

I want a refund of 45.98

They charge you 45.98 .I never wanted a new number or anything thing thought I was talkread small read small print ing to a friend in jail
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Loss:
$46
Pros:
  • No pros at all for me

Preferred solution: Full refund

User's recommendation: Read fine print

Amina S Cvp
map-marker Virginia Beach, Virginia

I have a transaction that I did not authorized

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Original review Dec 25, 2023
Complaint about a transaction that was not authorized . Disputed and pending with the bank because it is closed for the Christmas holiday
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User's recommendation: Neutral

Annistyn Jnf

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Verified Reviewer
| map-marker Atlanta, Georgia

Is securitel associated with sucurus

I need to know if securitel associated to securus. If not I'll have to call customer service for a refund
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User's recommendation: Make sure you know what you're paying for before you do because it's very frustrating when you can't get in touch with noone in customer service

1 comment
Guest

It’s not! =(

Tammy H Slm

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Verified Reviewer

Pi’s customer

Cant talk to anyone to get my refund not happen with this customer and they alway want you write something cant talk to person
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Loss:
$46
Pros:
  • Mad

Preferred solution: Full refund

Tammy H Slm

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Verified Reviewer

Cancel my order

The inmate not there anymore left the same day and I was try to get gtl to add money to his account at first and gave me number
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Loss:
$46

Preferred solution: Full refund

Gaberiel Pnt
map-marker The Bronx, New York

Refund $45.98

Securtel - Refund $45.98
Nothing happened its just the wrong secure I'm looking for secure tec.just an error that's all so I can't speak on the services I just want a refund Thank you
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User's recommendation: I don't know I never used it like I said it was a mistake it was the wrong one

Anonymous
map-marker Germantown, Maryland

Where is my Damn Refund

This app is horrible it don't work they just taken people's money and you can't talk to no real person and the phone they give don't work either d
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User's recommendation: Don't use its a Big Ripoff

Anonymous
map-marker West Bloomfield Township, Michigan

Didn’t get any answers about my money

I messed up and didnt understand how to do this and was using the wrong thing never used the services so I would like all my money that was taken out of my account thank you
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Devina F

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need refund immediately

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Securtel - Need refund immediately
Securtel - Need refund immediately - Image 2
Updated by user Sep 24, 2023

Very poor customer service

Original review Sep 24, 2023
Went to the wrong website I'm sorry for all this mess up but I didn't now everyone of ya are belonging to different areas
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Loss:
$50
Pros:
  • Did like the customer service

Preferred solution: Full refund

User's recommendation: Good

Donna H Fix

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Verified Reviewer

I put money on wrong thing

I put money on wrong site I need that money back help please I can get any help to get my money back this is a bad site I need help. What do I do.
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Loss:
$46

Preferred solution: Full refund

Erica C Viu

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Verified Reviewer

Refund

Account setup took my money off my card with authorization , I need my refund its still not allowing calls to come throughout,I need my refund immediately
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Loss:
$50
Cons:
  • I lose my money

Preferred solution: Full refund

Christopher W Fdj

I put money on a friends phone account and was given a special number to give him so he could use to call. Does not work. Plus I was taxed 16 dollars for 25 I put on the account!

I put money on a friends phone account and was given a special number to give him to call and it does not work
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Loss:
$46

Preferred solution: Full refund

Anonymous
map-marker Henderson, Nevada

Took money out of my account without authorization

Charge my credit card without authorization very Disappointed with this Services!!! Without returning my money service
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