Securtel Customer Service
Contact Securtel
- (561) 600-9357
- (800) 219-9545
Website:
Email:
Headquarters Address:
Other Info:
Support Hours: Monday - Sunday 9am - 6pm (EST)
Social Networks:
Summary of Securtel Customer Service Calls
Customers Contact Securtel to Ask about:
Refund:
- “Need refund”
- “I need a refund like now because I didn’t know it was gonna cost that much”
- “My money had not been refunded yet and it’s been a week”
Cancellation:
- “Cancel transaction”
- “Cancel payment and account and I want a refund”
- “Wrong plan cancel order”
Account:
- “No accounting”
- “To ensure I set my account up correctly”
- “My 11 year old made the account”
Payments and Charges:
- “Cash payment locations”
- “Charge on my account not authorized. And the inmate can't use this account.”
- “Charges to account”
Staff:
- “Order wrong service please cancel service”
- “To ask questions about your service”
- “I don’t need the service anymore so I want my money back”
Cards:
- “Not letting my card go threw”
- “I want my money put back on my debit card, this does not work!”
- “The app saying my card info is wrong so. Called back and it’s saying y’all are holding my money”
Employment:
- “I need to know how to get my w2”
Other:
- “Trying to add call time”
- “I don't see that I put money on my phone, and Haven't got phone calls”
- “Monry back”
About Securtel
Inmate Phone Service, Customer Care, Phone Plan, Unlimited Phone Plan
Big scam, Anything about this service, Selbia smith, Cant access money taken of card
SecurTel provides inmate calling services. The company was founded in June 1991. Its headquarters is based in Boca Raton, Florida, United States. SecurTel provides Local Connect Jail Call Services and SecurTel Inmate Calling Services. The company assigns all clients who sign up with a phone number. All inmate calls from jail or prison require clients to have an account. The company does not limit the talk time. It provides unlimited minutes per months and unlimited calls per month. There are no activation, connection, and disconnection fees. SecurTel’s Jail Call Number works for all federal prisons, state prisons, and county jails. The service can be cancelled any time.
Securtel is ranked 380 out of 1798 in Telecommunications category
Worldwide
Where Reviews Came From
- Gainesville, Florida, United States
- Hearne, Texas, United States
- Chicago, Illinois, United States
- Bedford Hills, New York, United States
- Detroit, Michigan, United States
- Topeka, Kansas, United States
- Live Oak, Florida, United States
- Boca Raton, Florida, United States
- Eastover, South Carolina, United States
- Sacramento, California, United States
Securtel Stats
Number of Reviews
Number of Comments
Number of Calls
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