Securtel - Refund
SecurTel
Dear Customer Your Special Connect Phone Number has been cancelled at your request. Your credit request is being researched and we will contact you within 48 hours to inform of the outcome. If we issue a credit, any credit will be issued to your credit or debit card on file and can take up to 5 days to show on your bank account. Do not contact your bank. Your bank has no information about credits until we complete this credit review. You may contact us by replying to this email. SecurTel.us Reason: Purchase
Aug 3 at 5:58 PM
margie wiggins
To:
SecurTel
Aug 17 at 8:45 PM
here it is aug 17, 2018 and I still have no response from you on my refund I requested when I cancelled out your program just minutes after I realized the mistake I had made ....you said it would take 5 days to credit my debit card and that has not been done....I need a response to this Please
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On Friday, August 3, 2018, 5:58:35 PM CDT, SecurTel wrote:
Dear Customer
Your Special Connect Phone Number has been cancelled at your request.
Your credit request is being researched and we will contact you within 48 hours to inform of the outcome.
If we issue a credit, any credit will be issued to your credit or debit card on file and can take up to 5 days to show on your bank account.
Do not contact your bank. Your bank has no information about credits until we complete this credit review.
You may contact us by replying to this email.
SecurTel.us
Reason: Purchased wrong service
Note: I thought I was adding phone time with securus I was going to add 20.00 of phone time cause I am on disabllity an can't afford anything else....I didn't realize what your program was now your going to charge me over 45 dollars for something I cant use and now I won't be able to talk to my husband....cause I can't afford another 20 dollars ....can some one please call me 660 372 **** ....I am so sorry this happened Please Please help me ....
Reason of review: Return, Exchange or Cancellation Policy.
Securtel Cons: Anything they are a scam, Big scam.
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