Securtel
Reviews and Complaints
Add money to account
My sons calls are not going thru
User's recommendation: None. Don't do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Manchester, KentuckyThis system doesn’t cover Grayson county ky detention center and I don’t want to be charged a monthly fee
Not working
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCharging me when I did not authorize
Preferred solution: Full refund
User's recommendation: They will take money that’s not authorized to them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pittsburgh, PennsylvaniaResolved: Refund $45.98
I haven't received my refund.
Took my money
User's recommendation: give people they money back!
No service
- No pros
- All cons
Preferred solution: I want to contact my loved one
User's recommendation: Stay away from this scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerError made
Preferred solution: Full refund
Need help with system
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTalk to a live agent
- No pros
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI was trying to set up a Securus account and did not mean to set this up
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not receive an answer
Preferred solution: Price reduction
Paid for service inmate can not connect with me
Preferred solution: The service I paid for.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Las Vegas, NevadaDidn't authorize payment
User's recommendation: Never use them
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