Its very quick and easy for them to take your credit card info and charge a high price, but just about impossible to set up! They gave me some strange number for my loved one to call when they are only allowed to call certain pre approved numbers!
But you won't know this until AFTER they've taken your money!! Once I was finally able to log in to my account, I decided to send electonic post cards with pictures attached (which was certainly cool, especially since the phone situation is a bust) come to find out AFTER payment was deducted it takes weeks for your loved one to receive, if ever! MEANWHILE, STILL HAVEN'T BEEN ABLE TO GET A CALL THROUGH!
No customer service representatives to actually speak with to help resolve my issues. Spent a decent amount on credit and have no use for it,....money thrown away!
Product or Service Mentioned: Securtel Inmate Phone Service.
Reason of review: Bad quality.